How to Activate your DDA license using e-mail

Sometimes you may not be able to activate DDA automatically through the Internet, or you may not be able to connect to our server.  In these cases, follow these few steps to Activate DDA using email.

Note: You can click the “Test Network Connection” button (located on the "Using Internet" tab) to find out if you can connect to our server.



First, select the Using Email tab.

Follow Steps 1 and 2 in this illustration.

When you click “Create Activation Request Email” in Step 2, an email message is created addressed to
“activate @”.


SEND the email.

Note: We will reply as soon as possible, but it may take 1-2 business days, depending on your location.

 ActivationRequestUsingEmail 1


You will receive an email from containing an Activation Code along with the same Registration Code you sent.  


Follow Steps 3 and 4, illustrated here. 

Note:  Please be careful to  ...
  • copy and paste the Registration Code in the New Registration Code box
  • copy and paste the Activation Code in the Activation Code box

Finally, click “Activate Now!”.

   ActivationRequestUsingEmail Steps 3 - 5